Can you provide a measure and check suitability of flooring?
Yes, we offer a free home measure service, we will bring the showroom to your home, so you have lots of samples to choose from, and guide you
on flooring suitability based on your home needs.
Do you provide LVT Flooring?
Yes we are very proud to be an exclusive Amtico One LVT Retail Partner alongside the other major brands means we are able to provide an in bias choose of all the top brands. Our team are fully trained to supply and fit this amazing flooring.
Can you make rugs from the extra cut offs?
Yes we offer a whipping, binding or edging service.
Do you do stair runners?
Yes we can make stylish stair runner out of most carpets, with a colour edging of your choice. In fact they are extremely popular! We can add finishing touches with stair rods too.
Can you help me get my old floor ?
Yes, We will uplift your old floor coverings and remove them to skips at our premises . They are split into recylcling where we can.
Do you offer a subfloor preperation service ?
Yes, our fitting teams are able to provide an array of additional services to help get the perfect fit. We uplift and dispose of your old flooring, preparing your new sub-floor with screed or ply-board to ensure a perfect base for your new flooring.
Do you Trim Doors
Yes our fitters will also trim doors for an additional fee of £25 a door.
Do leave my room clean and tidy ?
Yes will will vacuum and clean all our installations and leave you with a detailed maintence pack for teh appropriate product.
Do you move furniture? Does my room have to be clear of all items?
Yes, we pride ourselves on helping customers move the big and balky furniture. We do ask the customer to get as much furniture out the room as possible. Our fitters will then remove the big and bulky items and put back all the furniture back.
How long does it take from ordering to having my floor fitted?
The length of time for delivery to us is based on several factors such as, the type of flooring, whether the colour / pattern chosen is in stock with the manufacturer. If speed rather than a specific colour / brand is your most pressing concern we have many manufactures with next day delivery! We normally say to allow 2 weeks ahead in terms of fitting, however depending on size of the job and time scale we may be able to get the job squeezed in to fit your desired fitting date.
What can i expect during a home Consultation/Measure?
We usually like to come to your house before we finalise your requirements. Carpets and flooring are inherently difficult to organise so we prefer to come and see any job before we fit it. You can expect us to measure any of the rooms you are looking to have a new floor installed and we will fully discuss your requirements, specifications, suitability, laying direction,joins etc.
Can you fit/Measure without me being there?
Yes, If we measure, we will usually have some questions for you either before or after we arrive to go through any specific requirements. Additionally, if you are happy to leave us with a key or arrange for someone to just meet us there we can carry out both measuring and fitting with nobody present.